Privacy & Security
Privacy Policy
How we collect, use, protect and process personal information under applicable data protection laws, including POPIA.
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MKTECHSUPPORT Policies
Legal Centre
Clear information about our services, online purchases, warranties, repairs, payments, deliveries and your rights as an MKTECHSUPPORT customer.
Transparency & Customer Protection
Our Policies
Find information about your rights, our responsibilities and the terms that apply when using MKTECHSUPPORT services or purchasing products.
General Terms
Terms and Conditions
Terms governing website use, online purchases, IT services, customer responsibilities and commercial transactions.
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Repairs & Services
Repair Terms and Conditions
Our repair booking, diagnostics, quotations, approvals, device handling, collection and repair service conditions.
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Repairs & Services
Workmanship Warranty
Information about our advertised 3-month workmanship warranty for qualifying repairs, claim procedures and statutory protections.
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Products & Warranties
Product & Supplier Warranty
How manufacturer and supplier warranties work when purchasing products from MKTECHSUPPORT, including warranty claims and assessments.
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Products & Warranties
Returns & RMA Policy
How to request a return or warranty assessment, submit proof of purchase and arrange product collection or return delivery.
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Privacy & Security
Cookie Policy
How essential cookies, optional analytics and payment-related technologies are used on our website.
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Orders & Payments
Payment Policy
Payment methods including PayPal and Paystack, transaction verification, billing, payment security and disputes.
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Orders & Payments
Refund & Cancellation Policy
Refund eligibility, order cancellations, service cancellations, applicable consumer rights and refund processing.
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Orders & Payments
Shipping & Delivery Policy
Supplier fulfilment, courier deliveries, shipping fees, collection arrangements, tracking and damaged shipments.
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MKTECHSUPPORT supplies technology products and provides technical services. We assist customers with product warranties, supplier warranty assessments, repairs, returns and after-sales support.
Our policies are intended to operate alongside applicable South African consumer protection laws. Nothing in these policies is intended to remove rights that cannot lawfully be excluded.
Need Assistance?
Questions About Our Policies?
Contact MKTECHSUPPORT if you need assistance with an order, delivery, payment, warranty claim, product return or repair service.